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Public procurement professionals earn credibility not through intent, but through consistent, observable behaviors that demonstrate integrity and build trust. In this session, participants will focus on what trust and integrity look like in procurement and why it matters. Participants will also explore trust as a set of practical behaviors that strengthens credibility with suppliers and internal partners. The session will take you through the most common trust breakers that erode confidence in process and provide practical techniques to help mitigate them. Participants will also learn strategies for strengthening trust with internal departments while keeping controls strong and accountability clear.